Monitoring and Analytics

In combination with our products and development services, we also provide monitoring and analytics services. Whether you’re measuring the stability, performance, or usage of a device, remote monitoring delivers the insights you need. Access detailed metrics and evaluations to refine your product and enhance the user experience—all while ensuring complete anonymity. No private customer data is collected or processed, guaranteeing full compliance with privacy standards.

We use monitoring and analytics across two key phases

Accelerate the development and integration phase

During integration with our customer’s systems, such as deploying one of our products like a media player, our service ensures everything operates correctly end-to-end. 

Continuously ensure highest product quality

During market launch and in production, our analytics services can be used as part of the regular operations. Continuous monitoring and analytics help maintain quality over time, ensuring the product consistently meets high standards. 

We provide these services, tailored to your product featuring our software and services, for a wide range of embedded devices, regardless of the operating system used: Linux or Android, but also for RTOS and even for non-connected devices.

For example, in our support of ExoPlayer—a widely used player in Android and Android TV products—we’ve enhanced its capabilities by integrating monitoring features. While ExoPlayer does not include a complete end-to-end monitoring, we’ve added this functionality to provide complete insight into playback quality. This ensures a seamless viewing experience and enables proactive issue resolution. 

Health Monitoring

  • The analytics data is sent in real-time to our or your analytics infrastructure
  • Allows remote investigation and analysis of errors in the field
  • Alarms and notifications for unexpected behaviour of monitored situations

Performance Monitoring

  • Allows validation of Key Performance Indicators (KPI) 
  • Comparison of KPI’s for different releases possible 

Usage Monitoring

  • Collect information about the usage of specific features 
  • Allows improving user experience and service offering based on usage monitoring 

Selected Success Stories

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